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Privacy Statement graphic

Global Investigative Services, Inc., (Global) understands the importance of protecting our client's privacy and the privacy of their applicants and employees. Personal information such as name, address, phone number, email, and search results are always kept private and confidential. We will never sell or rent our clients or their applicants' personal information to others. The information that we collect from our clients are only used for the purposes of setting up their profile, delivering our service, enhancing the operation of our web site, and administering our systems. Third parties are used to assist in delivering our service, to serve site content, and to help administer customer emails. Only information that allows them to do their job is provided and we require that they abide by our privacy policies.

Our web-based system allows only approved clients access to the system using an appropriate user name and password. Before granting access to our system or correcting information we will take reasonable steps to verify your identity. In addition, we employ SSL data encryption when data is transmitted over the Internet, and have installed highly effective firewalls to prevent external "hacking" into our system. For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and IP address. We collect the email addresses of those who communicate with us via email and information volunteered by the consumer, such as survey information and/or site registrations.

Links to third party web sites are provided solely as a convenience to the visitor and our clients. Global is not responsible for the content available on any other Internet sites linked to our site whether the link has been established by us or by a third party.

Global reserves the right to change the terms of use of our site at any time. Users of the site will be bound by those changes without the need for Global to provide any type of notice to users of our site about the changes.

SAFE HARBOR PROVISIONS OF OUR PRIVACY POLICY

Global Investigative Services, Inc. is committed to protecting the privacy of personal data that is gathered and maintained on behalf of employers requesting consumer data inquiries. We certify that we comply with the “Safe Harbor Principals” of the United States Department of Commerce, in relation to personal data collected in the European Commission’s Directive on Data Protection. Our adherence to the seven Safe Harbor Principles is demonstrated below:

1. Notice

Prior to having Global Investigative Services, Inc. conduct employment screening on a consumer, it is always disclosed to the consumer (as prescribed by the Fair Credit Reporting Act, hereinafter "FCRA") that the information they provided will be used to conduct employment screening for the employer desiring to use it for employment related decisions (to determine eligibility to hire, retain, promote, or reassign). Global Investigative Services, Inc. contact information is included on the authorization form in the event the consumer has any inquiries or complaints. Global Investigative Services, Inc. collects information on individuals for the purpose of providing the information to employers for employment related decisions. Employers may also use this information to conduct employee investigations where an employer has a suspicion of work related misconduct or wrongdoing. The Human Resources and Security professionals within the employer organization will also use this information. Prior to receiving information from Global Investigative Services, Inc. and in accordance with the FCRA, each employer must provide a certification to Global Investigative Services, Inc. that it will only use Global Investigative Services, Inc. services for employment purposes or other permissible purpose under the FCRA and that it will comply with all applicable state and federal regulations and obligations.

2. Choice

Global Investigative Services, Inc. affords individuals the opportunity to choose whether their personal information will be disclosed to a third party or will be used for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by the individual. Therefore, consumer data may be disseminated under these circumstances unless the consumer explicitly “opts-out.” Where a consumer chooses to “opt-out,” the data is not necessarily erased or deleted. Various laws require that the data be maintained on file for a specified period of time for consumer protection purposes.

A consumer can “opt-out” by contacting Global Investigative Services, Inc. in writing or by e-mail at the addresses listed below.

With respect to sensitive information, however, an individual must “opt-in” to the disclosure of the information to a third party or to the use of this information for a purpose other than its original purpose or that purpose authorized subsequently by the individual. In other words, unless a consumer chooses to provide explicit consent, a disclosure of sensitive information to a third party or for an unauthorized purpose will not be made.

3. Onward Transfer (Transfers to Third Parties)

The information obtained by Global Investigative Services, Inc. is forwarded only to an entity that has been specifically authorized by the consumer to receive the data and only for the purpose described in the section under "Notice." Global Investigative Services, Inc. takes reasonable steps to ensure that any party that receives information will maintain and protect the privacy and confidentiality of the information. (See the certification portion described in the section under "Notice.") Any third party that receives information from Global Investigative Services, Inc. has obtained written authorization from the consumer and has disclosed to the consumer the purpose of collecting this data. In addition, each client certifies they will comply with the confidentiality clause in our Service Agreement and is given a copy of the FTC's Notice to Users, which outlines their obligations with respect to the use of this information.

4. Access

A consumer may request, in writing, access to all data collected and maintained about him or her. Global Investigative Services, Inc. affords the consumer a reasonable opportunity to correct, amend, or delete information that is inaccurate or incomplete, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy, or where the rights of persons other than the individual would be violated.

Pursuant to the United States federal Fair Credit Reporting Act, any citizen of the United States may obtain a copy of their consumer report free of charge. Global Investigative Services, Inc. reserves the right to engage in reasonable efforts to confirm the identity of the individual requesting the data to ensure the information is provided only to the subject of the data.

Global Investigative Services, Inc. makes every effort to ensure that the data we collect and store is as accurate as possible. We cannot guarantee, however, that third parties are committed to making the same efforts, and therefore, we deny any responsibility for the accuracy of the data they provide.

5. Security

Global Investigative Services, Inc. takes all reasonable procedures to protect personal and identifiable information from loss, misuse and unauthorized access, disclosure, alteration and destruction. The service utilizes SSL encryption to protect sensitive information online; we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is kept strictly confidential in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Strong password protection protocols are used on all computers. Furthermore, all employees are kept up-to-date on our security and privacy practices. Finally, the servers that are used to store personally identifiable information are kept in a secure environment, with appropriate security measures.

6. Data Integrity

Background Information Services, Inc. takes reasonable steps to ensure that data collected is accurate, complete, current, and reliable for its intended use. We only collect data that is strictly necessary for the purposes listed under the section entitled “Notice,” including (but not limited to) information that is necessary to identify the consumer.

7. Enforcement

This service verifies adherence to the EU Safe Harbor Policy via in-house verification by the management of this company. In addition, we provide an independent recourse mechanism by which each individual's complaints and disputes are investigated and resolved. All complaints and disputes that cannot be resolved by the consumer and Global Investigative Services, Inc. can be forwarded to the European Data Protection Authorities to handle the dispute resolution process.

Furthermore, Global Investigative Services, Inc. is governed by FCRA regulations as enforced by the U.S. Federal Trade Commission. Global Investigative Services, Inc. is a member of the National Association of Professional Background Screeners and strictly adheres to its professional standards, code of conduct, ethical business practices, and its promotion of compliance with the Fair Credit Reporting Act.

If you have any questions or comments regarding Global's online privacy statement, you may contact us at the following:

          Global Investigative Services, Inc.
          1109 Spring Street Suite 401
          Silver Spring, MD 20910
          (800) 589-6595
          Email - privacy@gispi.com